Emergencies are uninvited and often strike at the most unexpected times, leaving a trail of devastation in their wake. Be it the aftermath of a natural disaster like flooding, hurricane damage, or the unexpected chaos caused by fire or wind damage, having a dependable and responsive team on standby becomes imperative. At Watterson, our National Response Team is a distinguished unit prepared to swiftly address emergencies nationwide, ensuring a prompt and effective response, day or night, 365 days a year.
Leadership Fostering Excellence
At the forefront of our National Response Team stands Mike Edgington, Vice President of Field Operations. His seasoned leadership has propelled the team towards exponential growth, promising further evolution and advancement under his astute guidance. Mike’s visionary leadership and extensive expertise have been pivotal in shaping the team into a nimble and proficient force, guaranteeing top-notch services for our clients during critical times.
Unmatched Expertise and Reliability
We take immense pride in our team comprising highly skilled individuals, each proficient in the art of restoration and reconstruction. At Watterson, we uphold a steadfast belief in consistency and expertise. Every member of our National Response Team undergoes rigorous training to meet the highest standards, ensuring they possess the capabilities to adeptly manage any crisis, whether it involves drying a building or executing a comprehensive restoration project.
Embracing Communication, Integrity, and Strategic Preparedness
Communication forms the bedrock of our service philosophy. We are dedicated to fostering transparent and consistent communication with our clients. Providing daily updates on progress, we ensure our clients are integral to the restoration journey. Furthermore, our unwavering commitment to integrity means we deliver precisely what we promise.
To bolster our preparedness and enhance our rapid response capabilities, Watterson strategically stages catastrophe response trailers, resources, and personnel around the country. Our main hub is located in Metro Atlanta, providing us quick access to a major airport and the east coast, which is prone to natural disasters. This strategic positioning enables us to swiftly mobilize and respond effectively to emergencies, ensuring timely support where it’s needed the most.
Customer-Centric Approach: Our Pillar of Success
The attitude of our National Response Team members is a cornerstone of our success. Comprised of professionals with exceptional dedication and positive attitudes, we are committed to providing superior service. Prioritizing our clients’ needs, we tirelessly work towards ensuring their utmost satisfaction. Keeping our promise to customers is fundamental to us, offering reliability and consistency in every project we undertake.
Real-Life Success Stories and Daily Engagement
In every project we undertake, maintaining a daily dialogue with our clients is integral. Regardless of the nature of the catastrophe – be it hurricane damage, wind damage, fire damage, or any other disaster – our team’s relentless dedication ensures that we not only meet but surpass our clients’ expectations. We achieve this while adhering to budgets and timelines, effectively restoring normalcy amidst adversity.
Your Partner in Crisis
In times of crisis, having an unwaveringly reliable and efficient National Response Team is indispensable. At Watterson, our team’s expertise, unwavering commitment to communication, integrity, and strategic preparedness set us apart. When disaster strikes, rest assured that our National Response Team is just a call away, prepared to restore and rebuild swiftly and efficiently. We ensure businesses get back on their feet promptly, minimizing disruption and facilitating a seamless recovery.
Contact Watterson’s National Response Team today for unparalleled support in times of emergency.